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The Wrong Recruitment Decision – Putting Square Pegs In Round Holes

It is easy to make the wrong recruitment decision.

In a recent article I asked if your recruitment advertisement described your vacant role properly and if you even know what the job actually consists of.

It is worth exploring this a little further, as many employers fall into the trap of looking for skills that aren’t really needed to get the job done. A CIPD report last year found that almost half of the UK workforce are in jobs they are either under- or over-skilled for.   37% of workers have skills to cope with more demanding duties than they currently have.  Specifically, many university graduates are in jobs which do not require degree level qualifications. 

Someone with a degree is well qualified

There is a tendency to believe that having a degree means someone is well-qualified, but they may not be qualified in the right skills for your vacancy and their university life may not have prepared them well for the workplace.  Using degrees as a way of filtering job applications is not helpful to either you or the applicants. 

If someone has a degree but is otherwise unskilled for the role they are given, then you are setting them up to fail unless you provide them with training to fill that knowledge gap.

The dangers of the wrong recruitment decision

When someone is under-skilled for a role, they will not do a very good job and then you will start to question whether you made the right decision to employ them in the first place.  They are certainly unlikely to get promoted if they are failing at their current role, and they will find it difficult to get another job if they are not doing well at the one they are in. 

If you have put a graduate in a role for which they don’t have the right skills,  it follows that they  will not be able to command the kind of salary they might have expected.  So they will eventually become resentful. Their motivation and productivity will be low and that will mean their job satisfaction is also affected adversely. 

Additionally, they will take time off sick or start to disrupt others in the workplace.  Before you know it, they will have become one of those “difficult employees” which every employer dreads.

What about their employer?

From the employer’s perspective, you have spent time and money in the recruitment process and may wonder why it has not produced a better candidate.  You need to be honest and consider whether that is because you did not have the right expectations and filtering process. 

You will need to spend more time and money to put the situation right.  It will mean either an investment in training the current incumbent so they can actually do the job correctly, or you will need to move them to something else and go through the recruitment process again.  A little more thought at the job description stage of the recruitment process could well have prevented this problem.

The other end of the scale

At the other end of the scale, one in 10 people surveyed believed they were underskilled for the role they were in, but a quarter of the respondents said they had not received any training in the last year.

If you ensure your employees have the right skills for their jobs, either through recruitment or training (or both), then they will be happier in the workplace and you will benefit from higher productivity and increased profitability.

If you think this article is useful and you would like more advice on dealing with recruitment – or any other people-related issue in your business – please join our mailing list, or contact us for further guidance.

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